Adult Learning

• Assumptions and Principles of Adult Learners
• Characteristics of the Adult Learner
• Implications for the Trainer and the Learner

Personal Style and Instructional Strategies

• Questionnaire/Instrument on Teaching/ Learning Styles
• Linking Style with Instructional Strategies

Designing Training Programs

• Why Write Learning Objectives?
• Critiquing Poorly Written Objectives
• Writing Instructional Learning Objectives (ILOs)
• Main Elements of Program Design
• Preparing an Outline for a Training Session
• Model for Program Design
• Outline of a Training Session
• Blueprint for a Training Session

Choosing the Appropriate Training Method

• From Brainstorming to Case Studies
• Advantages and Disadvantages of Different Methods
• How to Choose a Training Method
• Linking Delivery Methods with Training Content and Adult Learning Principles

Presenting and Delivering Effective Training

• Fundamentals of Effective Speaking
• Verbal and Non-Verbal Components of Communication
• The Passive, Passive-Aggressive and Aggressive Trainer
• Assertiveness Defined
• The Assertive Trainer: Characteristics and Benefits
• Ways to Get Attention and Maintain Interest
• Elements of Effective Feedback
• Delivery and Critique of Training Sessions